The Department of Homeland Security and state governments have deemed Physical Therapy an essential component of health care during the coronavirus (COVID-19) pandemic.
In adherence to Governor Baker’s May 18th, 2020 phased reopen plan and by guidance of the American Physical Therapy Association, we will begin the partial reopening of Back to You Physical Therapy for in-person visits on Monday June 8th, 2020.
The team at Back to You Physical Therapy is dedicated to keeping our patients, staff and community members safe as we reopen our practice, in alignment with the Commonwealth's response to the COVID-19 pandemic.
We are here for you in-person or via Telehealth should you need care.
Infection control has always been a top priority for our practice, we are taking extensive preventative measures, guided by the American Physical Therapy Association (APTA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). to protect our patients and employees who enter our facility.
What we are doing to keep you safe and what to expect during your visit?
Prior to your appointment, our office will contact you to ask COVID related screening questions. You will be asked those same questions again when you arrive at the office.
Upon arrival, please remain in your vehicle until we call you inside for your appointment. The pre-screening questionnaire will be given again, over the phone, while you are waiting in your vehicle.
Currently, we request that family members do not accompany you to your appointment and drivers please also wait for you in the car.
When you enter the reception area you will have your temperature taken via a no touch - contactless thermometer.
We expect everyone to wash their hands often with soap and water. Hand sanitizer will be available, and we ask that you apply some when you enter the office.
Per state regulations, we ask that our patients come to the office wearing a mask or mask type covering. Our staff will also be wearing Personal Protective Equipment, which may include a face mask, a face shield, and glasses.
All employees will be screened for COVID-19 daily. Those presenting any level of symptoms will return home and follow up with their physician before returning to work.
Rigorous Cleaning Protocols
We will follow rigorous cleaning and disinfecting procedures. This involves using methods recommended by the CDC for disinfecting patient care areas and all common areas, including frequently touched objects and surface areas such as doorknobs, exercise equipment and restrooms. Exercise equipment used will be disinfected in between every patient.
Our reception room will no longer offer magazines, nor have seating. These items are difficult to clean and disinfect.
A plexiglass shield will be placed at the front desk.
Treatment tables are placed 6 ft apart.
Appointments will be managed to allow for social distancing between patients and extra time for disinfecting treatment areas and common spaces. We will do our best to allow greater time between patients to reduce waiting times for you. This may mean that you are offered fewer options for scheduling your appointment.
You will no longer be required to stop at desk after your visit has ended. Copays can be collected, and appointments scheduled virtually, via email or via phone with our front desk office manager Heather.
As state and federal regulations change, we will be updating policies and procedures to keep our patients and staff safe.
To help prevent the virus
Wash your hands often with soap and water for at least 20 seconds.
Avoid close contact with people who are sick.
Avoid touching your eyes, nose and mouth.
Maintain social distancing at least 6 ft apart with others
Wear a mask when in public
Stay home when you are sick.
Cover your cough or sneeze with a tissue and throw the tissue in the trash.
Clean/disinfect frequently touched objects and surfaces.
Thank you for helping us ensure the safety of our patients and employees, as well as families of both.
That said, if you do not feel comfortable coming into our office or it is not appropriate for you to do so, during this time, we will continue to offer Telehealth Physical Therapy, also known as Virtual PT, or Online Physical Therapy, so that you can easily connect with one of our licensed therapists through web-based technology that is HIPAA compliant.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice.
To book an appointment in-person or virtual please call 508-545-2352
or e-mail at email@example.com